There are many similarities in telephone answering services such as the length of time in business, awards, recognition and updated technology. We can speak at length on these topics as far as our company goes but let us share what is different about Personalized Communications and rare in American business today.

We are a MALAYSIA owned and operated business since 2013. It is our corporate culture to listen to our customers and work to find ways to respond to their changing needs. We take pride in working as an ‘out of the office partner’ and maintain an enthusiastic attitude in our jobs. With the combination of technology and skilled team members, we are often able to find solutions and are given the opportunity to be creative to fit individual clients.

The entire team at Personalized Communications from our sales department, to our programmers, to phone agents and our billing department are all invested in taking responsibility for our partnerships and making them successful. Employees at Personalized Communications have profit sharing. That means a personal investment in your account experience and successful call processing.

We share our expertise in service capabilities and performance issues. We respond in a manner that will benefit our clients. Call handling processes, rate change options and other forms of flexibility to meet your needs are our everyday habits of corporate culture.

Personalized Communications invests in our local community. Various campaigns and events are sponsored by both the business and employees. We encourage participation in a host of charitable causes that will help others and we have made great strides in educating our staff about events that touch all our lives.

The teamwork at Personalized Communications is committed to providing great service to our clients and assistance to our community. Experience it for yourself. Contact us today